24/7/365 SIEM Protection Now Included!

A few weeks ago we posted an article regarding the recent addition of a new service, Firmware Security Now Included! At Dan's Tech Support LLC, we provide our managed customers with top-notch security and reliability for all IT systems. Our company prides itself on providing best-in-class technology and personalized services to ensure your business is secure and runs efficiently. As of today, our new stack addition is now available!

24/7/365 SIEM Protection is Now Included for Free!

Today marks the official launch of our managed SIEM offering for all endpoints. What effect does this have on our customers? Let's take a step back and see what we currently provide as part of all Managed IT contracts.

With our current offering, we provide proactive support through remote monitoring, management, automation, and security services. Every single customer receives not only computer monitoring, but also monitoring for their Microsoft accounts and mobile devices from the software level all the way down to the firmware that runs the computer at the lowest level. With this, you can sleep well at night knowing that your technology and data are protected at all times. When we set up your computer, we do so in a way that follows current cybersecurity best practices defined by the National Institute of Standards and Technology (NIST) and the Cybersecurity and Infrastructure Security Agency (CISA). Thanks to these standards and our Security Operations Center (SOC), we're able to offer these incredible services to all of our customers 24 hours a day, 7 days a week.

Combined with the newly added firmware protection, we place our customers in one of the best security positions.
Despite these top-notch security practices, nothing is 100 percent secure, especially as attackers become more sophisticated.

What is SIEM? Why do I want this?

SIEM is an acronym for Security Information and Event Management, which provides security teams with the ability to collect, aggregate and analyze large volumes of events and activities across the business.
A SIEM is extremely helpful for detecting hidden attacks that prefer to hide themselves within the clutter and obfuscate their intent by operating within the noise.

Why do I want this? Isn't Antivirus and Firewalls Enough?

Traditional firewalls and antivirus are no longer enough. The time to discover incidents using these alone averages a 6 month timespan. Finding and targeting attackers quickly is only possible when you have the entire picture to analyze as a whole, rather than one or two parts of it. SIEM systems create a birds eye view of all log data sources, including the firewall and antivirus, to quickly allow analysts to identify an attackers digital footprint and correlate that data to map an attack surface.

How is our SIEM different?

Traditionally, SIEMs are complex, costly, and designed for individuals with a lot of resources.
Running a SIEM is traditionally an expensive task that only large organizations or enterprises could afford.
Our partners and their 24/7/365 Security Operations Center (SOC) now enable us to provide a next-generation SIEM with all of our managed contracts. All of these features will be bundled within the same predictable cost structure you are familiar with, and you will be able to benefit from smart filtering, constant monitoring, and compliance assurance as well.

Our SOC experts are simplifying the lifecycle and enabling us to add a next-generation monitoring service that will provide deeper insights into anomalies for more accurate and faster attack detection. The smart filtering technology is described as "an industry game-changer, filtering out the fluff and only capturing what matters." It allows faster detection rates without sacrificing security for our customers. Additionally, all logs are handled securely, making it easy to search and map them to regulators without worrying about compliance.

What can I expect to receive as a benefit of this addition?

In this case, our clients will be able to reap the benefits of a SIEM system to enhance their security without experiencing the hassle of a traditional SIEM system. With our system, we capture the information that matters while uncovering hidden attacks in the midst of the clutter. Furthermore, our system provides proof to regulators, third parties, and insurers that our customers' security demands are met. The best part is that we can now offer this service to our customers at no additional cost, so this is a win-win for everyone.

SIEM Win-Win! Let's Recap.

Under our new SIEM offering, we are able to provide all of our managed clients with the following additional protections for free!

• Smart Filtering engine to aggregate and filter out irrelevant log data. As a result of this custom software engine, the typical noise will be filtered out and any potential security related logs will be captured.
• Combining Human-Driven Threat Analysis with automated detection systems to ensure that any potential attacks are reviewed by a trained and skilled analyst.
  As a result of this human-driven approach, detection accuracy is enhanced and false positives are reduced.
• Low impact on system performance thanks to the curated approach which minimizes irrelevant data collection. As a result, your employees can continue to work efficiently since less system performance is consumed.
• A tailored threat detection mechanism offers comprehensive threat visibility across the network, backed by a team of developers who create detection mechanisms tailored to your unique threats.
• Threat hunters who provide specialized knowledge in threat detection, expert threat hunting and investigation skills, and ongoing training to remain on top.
  The toolkit provides them with the ability to detect even the most sophisticated threats that are often missed by typical SIEM solutions.

With all of these new monitoring and security capabilities, we're able to ensure the security of our customers even more. It is our mission to ensure your IT needs are met so you can focus on your core business.